Cims¶
Use the Support Management API to manage support requests. |
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This class provides a wrapper around |
Models¶
Details about the AccountItem object. |
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Details about the ActivityItem object. |
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Details about the service category associated with the support request. |
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Details about the incident classifier object. |
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Identifier and name of a user group (userGroupId and userGroupName) that the current user has access to. |
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Contact details for the customer. |
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The list of contacts for the ticket. |
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Information collected from user context during ticket creation. |
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Details about the issue that the account support request relates to. |
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Details for creating the category of the support request. |
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Details gathered during the creation of the support request. |
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Details for creating the issue type of the support request. |
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Details gathered during ticket creation. |
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Details about the service limit increase request. |
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Details about the resource that the support request relates to. |
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Details for creating the service subcategory of the support request. |
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Details about the issue that the technical support request relates to. |
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Details relevant to the support request. |
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Details for creating a new user. |
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Details about the support request. |
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Details about the resource associated with the support request. |
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Details about the support request. |
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Details about the incident type associated with the support request. |
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Details about the issue type associated with the support request. |
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Details about the item object. |
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Details about the LimitItem object. |
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Details about the ticket item object. |
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Information about the support request classifier. |
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List of Service Categories of a Service for MOS Taxonomy. |
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Details about the status of the support request. |
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List of subcategories under a service. |
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Details about the service subcategory associated with the support request. |
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List of subcomponents under a subcategory. |
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Details about the TechSupportItem object. |
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Details about the tenancy. |
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Details about the ticket created. |
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Details for updating the support request activity. |
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Details for updating the support request activity. |
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Details about the support request being updated. |
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Details for updating an item. |
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Details about updates to the resource. |
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Details about the ticket updated. |
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Details about the user. |
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The validation response returned when checking whether the requested user is valid. |