Setting Up Security for Oracle Service Cloud Interfaces
Perform the steps in this section to set up data security for an Oracle Service Cloud source instance based on the Interfaces defined in Oracle Service Cloud.
If you have registered Oracle Service Cloud as a source with Oracle BI Applications, you can use Oracle BI Applications Configuration Manager (Configuration Manager) to define data security policies to provision users with access to the Oracle Service Cloud data areas or interfaces.
To set up interface-based security, you must be assigned the BI role OBIA_CRM_SOURCE_INTERFACE_DATA
Based on this security policy, provisioned users are allowed to access the Oracle Service Cloud interfaces.