Multiplatform: New App Built with Apache Cordova Framework

The Oracle Mobile Field Service app has been modernized and rebuilt using the Apache Cordova framework. Now available as Oracle Field Service for EBS on the iOS and Android app stores, this version replaces the older app built on Oracle Mobile Application Framework (MAF), which was limited in capabilities and updates.

The Cordova-based app supports Oracle E-Business Suite releases 12.1.3 and 12.2 (12.2.3 and later), improving compatibility with current environments while providing a more robust and flexible platform for field service operations. It also enhances operational efficiency:

  • Delivers a modern, sustainable mobile experience for technicians and managers.
  • Aligns with evolving technology and security standards.
  • Supports key tasks such as task management, debrief creation, and parts ordering directly from mobile devices.

Oracle Field Service for EBS App Download for iOS

Oracle Field Service for EBS in the Apple App Store (iOS) 

Oracle Field Service for EBS for Android in the Google Play Store 

Oracle Field Service for EBS in the Google Play Store (Android) 

Steps to enable and configure

You don't need to do anything to enable this feature. The app can be downloaded from the iOS and Android app stores as Oracle Field Service for EBS.

Tips and considerations

  • Ensure that users are aware of the transition timeline to avoid disruptions in service. 
  • Review compatibility with your current Oracle E-Business Suite release to confirm it meets the minimum requirement of 12.1.3 and 12.2 (12.2.3 and later). 
  • Consider training or communication plans to familiarize users with the new app interface and capabilities of the Apache Cordova framework. 

Key resources

Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation Index, My Oracle Support (KB867311)