Task and Property Instructions

You can add instructions on the request page to help guide users through the creation, enrichment, and approval of a request item. Instructions can be defined for workflow tasks and their properties. Task instructions are displayed for the originating task of a request item when an item is viewed in a Submit, Enrich, or Commit stage. Task instructions for an Update workflow task assigned to an Approve or Enrich stage are displayed instead of the originating task instructions. Task property instructions can be displayed for individual request item properties.

Hyperlinks can be included in task and property instructions. URLs can be inserted directly into the instructions field or the URL can use the syntax [url=http_URL]URL_Title[/url] where http_URL specifies the hyperlink text and URL_Title specifies the text displayed to the user. For example, this example: [url=http://support.oracle.com]Oracle Support[/url] would render in the property grid as Oracle Support.