Troubleshooting
| Error | Possible Cause | Recommendation |
|---|---|---|
|
Oracle EPM Foundation Agent Error in request: begin session (message: Cannot begin session. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials. |
Oracle Hyperion Shared Services doesn't contain the user identity. |
Ensure Oracle Data Relationship Management is configured with the same User directory as used by the WebLogic realm. |
|
javax.xml.ws.soap.SOAPFaultException: FailedAuthentication : The security token cannot be authenticated. |
User identity is not present in WebLogic security realm. |
Configure the WebLogic Realm with the appropriate authentication provider for the realm. Ensure that it is configured to point to the same provider with which Shared Services is configured. |
|
javax.xml.ws.WebServiceException: Failed to access the WSDL at: http://localhost:7001/oracle-epm-drm-webservices/DrmService?WSDL. |
Host or port is incorrect. The Web service is not running on the WebLogic domain. |
Verify the Data Relationship Management Web service is deployed and running on the WebLogic domain. Modify the host/port reference in the WSDL URL. |
|
Error while trying to communicate with DRM API Adapter at: http://localhost:5240/Oracle/Drm/APIAdapter/. |
Host or port is incorrect. The API adapter is not running or configured correctly. |
Verify the API adapter is configured and running. Change the API adapter URL in the client program/application to the correct value. |
|
javax.xml.ws.soap.SOAPFaultException: SOAP must understand error:{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security, {http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security. |
No OWSM policy is attached to the Data Relationship Management Web service or, if a policy exists, the policy is disabled. OWSM is not configured correctly and is not functioning. Ensure that the servlet can be reached and that the Policy Manager Status is "Operational" http://<host>:<port>/wsm-pm/validator |
Attach either a global or local policy to the Data Relationship Management Web service. Follow the steps in the OWSM troubleshooting section: http://download.oracle.com/docs/cd/E12839_01/web.1111/b32511/diagnosing.htm#CHDIDCHA |