Approving or Rejecting Alerts

If you are an Approver for an alert, when you receive notification that an alert is marked complete, you can approve or reject it. When you approve an alert, its status changes to Closed. When you reject it, the alert status returns to Open and the alert returns to the assignee.

You can also route the alert to another approver to be approved.

To approve or reject an alert:

1. Select a task, and select Actions, then Open.
2. From the Task Actions page, select the Alerts tab.
3. Select an alert and view the comments in the alert about the resolution.
4. Do one of the following actions:

   • To approve the alert, click Approve.

   • To reject the alert, click Reject.

   • To reassign the alert, click Reassign, and select the user to whom to send the alert.