Troubleshooting Configuration

Configuration results are noted in /diagnostics/logs/config/configtool_summary.log.

If you encounter errors, perform these tasks:

  • Configure products individually.

  • See the Oracle Enterprise Performance Management System Installation and Configuration Troubleshooting Guide for information about configuration checks, debugging using logs, troubleshooting methodology, and solutions to common configuration issues.

Tip:

EPM System Configurator provides a script, ziplogs, in EPM_ORACLE_INSTANCE/bin. You can run this script to provide files to Support for troubleshooting installation and configuration issues. This tool collects all log files, including logs for installation, configuration, and validation and registry reports if you have used those tools, and saves them in ZIP file in /diagnostics/ziplogs.