Data Relationship Management

Failure To Initialize

Issue: You receive a message that Oracle Data Relationship Management has failed to initialize when the AuthMode System Preference is set to Mixed or CSS.

Solution: Ensure that these conditions are met:

• Any firewall software is configured so that communication with the host specified in the CSS Bridge Host field is possible.

• The JVM path is set to a valid JVM DLL; for example, C:\Oracle\Middleware\jdk1.8.0_181\jre\bin\server\jvm.dll.

• The Oracle Instance field is set to a valid Oracle instance on the CSS tab in the DRM Console; for example, C:/Oracle/Middleware/user_projects/epmsystem1.

• The Class Path tab includes the required JAR files; for example:

  • C:/Oracle/Middleware/EPMSystem11R1/products/DataRelationshipManagement/server/jar/cassecurity.jar

  • C:/Oracle/Middleware/EPMSystem11R1/common/jlib/11.1.2.0/epm_j2se.jar

  • C:/Oracle/Middleware/oracle_common/modules/javax.servlet.javax.servlet-api.jar

• The database is running for the Oracle Hyperion Shared Services instance.

• The Oracle DRM Server Processes service is running on the host machine for which CSS is enabled.

• CSS Bridge host is running.

• CSS Bridge service is running.

JVM Creation Error

Issue: You encounter the error message Unable to Create JVM.

Possible Solutions:

• Enable CSS and restart the service:

  1. On the Common Security Services page, check Enable CSS Bridge.

  2. Restart the service.

• Ensure that the Java path is correct.

• Ensure that Shared Services is installed locally.

Invalid Classpath Root

Issue: The Event Log contains an Invalid Classpath root error.

Solution: Reboot the server.

Data Relationship Management Server Startup

Issue: Data Relationship Management server fails to start.

Solution:

• If you changed the classpath or system path, reboot the computer.

• Change the authentication mode to Internal, and restart the server. A successful start confirms that the issue is related to CSS.

• Check the Event Log for error messages.