1. Installation and Configuration Troubleshooting Guide
  2. Troubleshooting Basics
  3. Using EPM System Diagnostics

Using EPM System Diagnostics

Oracle Hyperion Enterprise Performance Management System Diagnostics performs these tests:

  • CFG: Configuration—Whether all configuration tasks have been completed

  • DB: Database—Connection to database host:port;databaseName

  • EXT: External Authentication—Native Directory external authentication provider configuration

  • HTTP: http—Availability of HTTP context for all components configured for the web server

  • SSO:

    • Status of Oracle Hyperion Shared Services security (Native Directory as well as external directories)

    • Availability of login to Shared Services, Taskflows, Audit, Shared Services Java web application, and Oracle Hyperion Enterprise Performance Management System Lifecycle Management

  • WEB: Web application—Availability of Java web application on host:port

  • Additional product-specific tests

The report that EPM System Diagnostics creates each time you run it includes this information:

  • Test date and time

  • Test Status: Passed or Failed for each test

  • Service: Type of test for each test

  • Test Description: A detailed description of each test

  • Duration: Duration of each test

  • Test start time

  • Test end time

  • Total test duration

EPM System Diagnostics also generates a ZIP file of all Oracle Enterprise Performance Management System logs (the equivalent of zipping EPM_ORACLE_INSTANCE/diagnostics/logs).

To use EPM System Diagnostics:

  1. Start EPM System Diagnostics by one of these methods:

    (Windows)

    • In EPM_ORACLE_INSTANCE/bin, double-click validate.bat.

    • From the Start menu, select Programs, then Oracle EPM System, then Foundation Services, then instanceName, and then EPM System Diagnostics.

  2. To view the results, navigate to EPM_ORACLE_INSTANCE/diagnostics/reports, and then open validation_report_date_time.html.
  3. Check the results for failed tests, and diagnose and resolve problems.
  4. Run EPM System Diagnostics again, and then view the new report to verify that problems are solved.

For more information about EPM System Diagnostics, see the Oracle Enterprise Performance Management System Installation and Configuration Guide.