Assigning Access Rights

Access rights, which are inherited from the parent object, apply to objects such as templates, schedules, tasks, and alerts.

For details on access rights, see:

Administrators

  • Unrestricted access to all features

  • Multiple administrators are allowed, and each has write access to all objects, including those created by other administrators.

  • Set up user access to tasks by assigning users to tasks with task roles of Owner, Assignee, Approver, or Viewer.

Owners

  • Assigned to every task and must be a Close User, Close Power User, or Close Administrator

  • Writer access to the task when it is applied to a schedule

  • For pending tasks, can edit task properties; for example, add or remove instructions or questions, or add or remove approvers

  • For open tasks, cannot modify properties

  • Ensures that the task is completed, although they may not be performing actions on the task

  • Receive notifications when the task status changes, and can intervene in the task workflow at any time

  • Reassign the Assignee or Approvers

  • Act as the Assignee, approve the task for an Approver, or force the task to close

Assignees

  • Responsible for working on the task

  • Have read access to all task information

  • Add comments, answer questions, submit tasks for approval, create alerts, or reassign the task to other users

  • Have read access to some information about the predecessor tasks, for example, Owners, Assignees, status, name, and description

  • Access only to individuals

  • Only one Assignee for each task

  • Optional. If no Assignee is assigned, then responsibility for the task is assigned to the task owner

Approvers

  • Ensure that the task was done correctly by the Assignee and sign off on it

  • Each task may be assigned up to 10 levels of approval

  • Can only be assigned to individuals

  • Have read access to all task information

  • Can add comments, approve or reject tasks, create alerts, or reassign approval to other users

  • Have read access to some information about the predecessor tasks, for example, Owners, Assignees, status, name, and description.

Viewers

  • May be Close Users, Close Power Users, or Close Administrators

  • Multiple users may be assigned to a task as viewers

  • Receive read access to all task information, and for parent tasks, to the task information for their children

  • Can assign the viewer role to groups

  • Cannot perform task actions and are not part of the task workflow.

  • Task Assignees and Approvers act as viewers in Task Details. They can view their own tasks in an open schedule.

Examples:

  • If a user has write access to a schedule, that user also has modify access to every task in the schedule.

  • If a user has read access to a template, the user also has read access to every task of that template.

The types of activity rights a user has for an object establish the access rights to that object.

Owner

Has write access to the object.

Assignee

Has write access to a subset of the object attributes and read access to the rest.

Approver

Has write access to the Status (Approve/Reject) attribute of the object (for example, an Alert), and read access for the rest. For example, an approver can add comments and create alerts.

Viewer

Has read access to the object.