Excel Process Stops Responding (Hangs) on Shut Down
Excel may be slow to shut down if the Excel15.xlb
file is corrupted. This file stores changes to the ribbons in Excel.
A simple fix to this issue is to rename Excel15.xlb
. A clean Excel15.xlb
file is rebuilt the next time you start Excel.
The Excel15.xlb
file is located in the C:\Users\user\AppData\Roaming\Microsoft\Excel
folder.
To rename the Excel15.xlb
file:
-
Close any open Excel applications and ensure that all
excel.exe
processes in the Task Manager are ended. -
Locate the
Excel15.xlb
file in yourAppData
folder; the default location is:C:\Users\user\AppData\Roaming\Microsoft\Excel
Tip:
You can quickly navigate to this folder by entering
%appdata%\Microsoft\Excel
in the address bar of Windows Explorer. -
Right-click the
Excel15.xlb
file name, then select Rename, then enter a new name for the file, and then press Enter.For example, append
.old
to the name:Excel15.xlb.old
-
Restart Excel.
A new
Excel15.xlb
file is created in theC:\Users\user\AppData\Roaming\Microsoft\Excel
folder.