Clearing WebView2 Cookies

Occasionally, you may need to clear Microsoft WebView2 cookies.

For example, after using the Disconnect All command and restarting Oracle Smart View for Office, you may find that you're not prompted to log in. Clearing WebView2 cookies will clear the cache and facilitate the signoff and subsequent login.

To clear WebView2 cookies:
  1. Close all Office applications.
  2. In File Explorer, navigate to:
    %AppData%\Oracle\SmartView\WebView
  3. Clear the contents of the WebView folder.

    Note:

    On Windows Server operating systems, clear the content of the WebView folder and any other folders under %AppData%\Oracle\SmartView where the name begins with WebView.
  4. Restart Office, select a data provider, and provide your login credentials when prompted.
If you still experience issues, try clearing the Smart View cache, described in Clearing Smart View Cookies.