Failure to Connect to a Server in a Clustered Configuration

If a business function fails because of a server failure in a clustered configuration, rather than failing over to a secondary server or the client workstation, the client will wait until a new machine in the cluster is available then resubmit the business function request. While trying to reconnect, the software displays a transient window: This window refreshes once a minute and continues to display until the client is able to successfully reconnect to the clustered server.

If the business function cache was created on the first server before it went down, the software will not submit the business function request to the server cluster. In this case, you must exit the application and then resubmit the business function.