Functional Roles

The functional project team is led by a consulting project manager and a customer project manager, and staffed by application specialists and customer process owners. These project members are responsible for the design, configuration, and deployment of EnterpriseOne applications, as well as the modeling of all business processes that will be realized through the application set. After EnterpriseOne is installed, configured, and rolled out, the application specialists continue in their role as product experts. Although application specialists do not implement technology-level solutions, they must understand how the software handles distributed processing, data replication, environments, and so on, because these application issues influence technology design and configuration. In addition, application specialists and process owners must become expert at troubleshooting potential problems and identifying the difference between a technology issue and an application issue.