Implementation Teams

The EnterpriseOne implementation methodology defines specific roles that are involved in the design, installation, and configuration of an ERP solution. These roles are generally divided into four implementation teams:

• Technology - installation and upgrades, system administration, security, change management.

• Development - data conversions, interfaces, custom modifications.

• Functional - business process, application configuration, integration and testing, end-user training.

• Systems Integration - data center design, hardware support, network infrastructure, third-party software.

Each of these implementation teams is staffed by both consultant and customer roles. As an implementation progresses to completion, the consultant roles diminish, while the customer roles remain and often increase in level of responsibility. It is critical, therefore, that the customer ensures that each role to be assumed by its personnel is adequately trained.