Edits
These processing options define what information is required when you enter a work order. When you activate these processing options, the system verifies that you have entered the appropriate information in the corresponding fields before it creates a work order. If you have activated any of these processing options and you do not have a value in a corresponding field, the system generates a hard error message and does not enable you to enter a work order.
- 1. Required Equipment Number
Specify whether you are required to enter an equipment number when you create a work order. Values are:
Blank: Do not require an equipment number.
1: Require the equipment number. If you do not enter an equipment number, the system generates an error message and stops processing until the error is corrected.
- 2. Require Customer Number
Specify whether to require a customer address number when you enter a work order. Values are:
Blank: Do not require a customer address number.
1: Require a customer address number.
- 3. Warn if Business Unit does not match BU associated with the Equipment Number
Specify whether the system issues a warning if the responsible business unit does not match the business unit that is associated with the equipment number. Values are:
Blank: Do not issue a warning.
1: Issue a warning.
- 4. Start Date Default
Specify whether to use the current date as the default if you leave the Start Date field blank. Values are:
Blank: Do not use the current date as the default.
1: Use the current date as the default.
- 5. Date Edits
Specify whether the system verifies dates when you enter or change a work order. Values are:
Blank: Do not verify dates.
1: Verify dates. If the system detects date errors, it generates a warning, but does not stop processing.
2: Verify dates. If the system detects date errors, it generates an error and stops processing until the error is corrected.
- 6. Required Caller Number
Specify whether the system requires you to enter the address book number for a caller when you are entering an order. Values are:
Blank: Caller number is not required.
1: Caller number is required.
- 7. Required Phone Number
Specify whether to require an area code and phone number when you create a work order. Values are:
Blank: Do not require an area code and phone number.
1: Require an area code and phone number.
- 8. Edit Case Number
Specify whether the system verifies that the request number on the work order exists in the Case table (F1755). Values are:
Blank: Do not verify the request number on the work order.
1: Verify the request number on the work order.