Understanding the Planning Workbench

The Planning Workbench provides an interface that improves usability and navigation. You can add and revise work orders, as well as parts and labor, without having to access the programs separately using form menus. Instead, programs are available from tabs and detail links from the Work Order - Manage [work order description and number] form.

If the organization is using scripting, use the Script Runtime program (P90CF180) to guide you through a script that can help you find a solution to a work order that you are working on. A script is a predefined set of questions or statements that are joined together in a specific order and used to gather information from respondents.

For scripting, you can also use the JD Edwards EnterpriseOne Solution Advisor programs.

See "Setting Up Solution Advisor" in the JD Edwards EnterpriseOne Applications Customer Relationship Management for Support Implementation Guide.

Also see "Setting Up and Managing Scripts" in the JD Edwards EnterpriseOne Applications Customer Relationship Management for Support Implementation Guide.