Understanding Work Order Processing

You can review existing work orders and update the life cycle information for work orders as necessary. You can approve work orders and track the costs that are associated with work orders, such as parts and labor costs.

The life cycle of a work order consists of the steps or statuses through which a work order must pass, indicating the progress of the work. For example, the life cycle might include these statuses:

• Work order request

• Work order approval

• Materials pending

• Work in progress

• Work order complete

• Work order closed

You can also perform a variety of tasks to manage work orders as they move through the life cycle, including:

• Searching for specific work orders or groups of work orders.

• Revising information as work orders move through the life cycle and as demands on the organization change.

• Reviewing information about the parts lists for work orders.

• Printing copies of work orders for use by maintenance staff.

• Changing the status of work orders.