Working with Failure Analysis Transactions
When you use failure analysis, you first attach a failure record to a work order or case. Then you attach an analysis and resolution to that failure.
When you enter the failure analysis database from a work order or case, the system displays the failure that is associated with the issue. If a standard, reusable failure was used, the failure entry information is disabled. If a nonstandard failure was used, the failure fields are enabled.
This section discusses how to:
Attach failure information to a work order or a case.
Attach analyses and resolutions to a failure.