Working with Failure Analysis Transactions

When you use failure analysis, you first attach a failure record to a work order or case. Then you attach an analysis and resolution to that failure.

When you enter the failure analysis database from a work order or case, the system displays the failure that is associated with the issue. If a standard, reusable failure was used, the failure entry information is disabled. If a nonstandard failure was used, the failure fields are enabled.

This section discusses how to:

• Attach failure information to a work order or a case.

• Attach analyses and resolutions to a failure.