Understanding Condition-Based Alert Entry

Several methods are available to enter condition-based alerts into the system. An external system can send condition-based alerts into the JD Edwards EnterpriseOne system, or you can manually enter alerts from within JD Edwards EnterpriseOne.

You can use these methods to enter alerts:

• Electronically enter alerts in real time, using the business service CapitalAssetManager (JP130000).

  The system receives the alert information using the notification event. The system sends information about the successful or unsuccessful alert creation using the response event. You can manage these electronic alerts from the Condition-Based Alerts Workbench program (P1310).

• Electronically download alerts in batch.

  The system imports information from the interoperability table to the application tables and performs the same validation and business processes that occur as if you enter alerts manually. You can manage these electronic alerts from the Condition-Based Alerts Workbench program.

• Enter alerts manually using the Condition-Based Alerts Workbench program.

The Condition-Based Alerts Workbench program also enables you to perform various alert tasks, such as:

• Adding important alert information, including media objects that contain time stamps.

  You can enter text that describes the issue and actions being taken, and the system enters a time stamp (date, time, and user information) for each entry.

• Sending a notification alert message manually or automatically to those who need instant notification of critical equipment status, such as technicians, supervisors, or a distribution list.

• Responding to the alerts.

  Alert responses are discussed separately.