Understanding Payment Profile Status Updates

When generating payment profile records, the system assigns an open status (blank). The Global Generation program selects payment profile records to generate billing records in the F1511B table. If you need to change the status on payment profile records to prevent them from being selected for billing, you can run the Payment Profile Status Change program (R74U0221) to update the records quickly. You might use this program when you:

  • Manually suspend a recurring billing record.

    The system does not automatically update the status on the associated payment profile records when you suspend a recurring billing record; therefore, you must update the status to prevent the records from generating billing records. Depending on the number of payment profile records generated, this program can save you hours of time updating each record individually.

  • Return payment profile records to open (blank) status.

    If you revise records after you have generated payment profile records, the system generates new records and assigns a status, such as Pending Cancellation or canceled to the old, obsolete records. If, however, you need to make additional changes that require you to clear the payment profile records, the system returns an error because it can clear only those records that have an open (blank) status. You must use this program to reset the status of the payment profile records back to blank so that you can revise the recurring billing record; you cannot reset the status to blank using the manual process.

The system stores records by line number and payment profile line number. The line number corresponds to the bill code and period for which the transaction is generated. Because multiple payment profile records are generated for each recurring billing record, the system assigns a payment profile line number (PPLN) to uniquely identify the records to update. The payment profile line number is a sequential number that the system assigns when the payment profile records are generated.

When you run the Payment Profile Status Change program, the system generates a report that lists each record and the change that was made to the status. The system selects the records to update from the Payment Profile Status History table (F74U207A).

Note: This program does not have an option to generate a report of the records selected before updating them.