Example: Invoice Match with Chargeback (Type Input Codes 11 and 16)

When you apply a receipt to an invoice, you can create a chargeback if the amount that you receive is less than the open amount for the invoice. For example, a tenant might issue a payment for an invoice, less the discount amount, even though the terms of the discount have expired.

This table describes the types input codes that you can use to generate a chargeback invoice:

Type Input Code	Description
11	Use this type input code when you want the system to create a chargeback for an unearned discount. The system automatically completes the Chargeback Amount field with the discount available.
16	Use this type input code when you want the system to generate a chargeback for a short payment that is not an unearned discount. The system automatically completes the Chargeback Amount field with the difference between the payment amount that you enter and the open amount of the invoice.

When you enter a receipt with a chargeback, the system generates specific records. This table lists the tables and describes the records that the system generates in the tables:

Table	Description
Customer Ledger (F03B11)	The system generates a chargeback invoice record, which takes the place of a specific invoice, for the disputed amount that you charge back to the tenant. The system closes the original invoice and marks it as paid, and creates a new chargeback invoice record and assigns it a document type of RB. The chargeback invoice record: Establishes an audit trail to the receipt payment ID. Establishes an audit trail to the original invoice if the chargeback was generated for a specific invoice. Is expressed as a debit amount. Has a batch type of RB. Contains a posting status of D (posted). The posted codes for the payment records in the Receipts Header table (F03B13) and Receipts Detail table (F03B14) remain blank until the receipt is posted.
Receipts Header (F03B13)	The system generates a receipt record.
Receipts Detail (F03B14)	The system generates a detail record that pays the invoice from which the chargeback was generated.

Table

Description

Customer Ledger (F03B11)

The system generates a chargeback invoice record, which takes the place of a specific invoice, for the disputed amount that you charge back to the tenant. The system closes the original invoice and marks it as paid, and creates a new chargeback invoice record and assigns it a document type of RB.

The chargeback invoice record:

Establishes an audit trail to the receipt payment ID.
Establishes an audit trail to the original invoice if the chargeback was generated for a specific invoice.
Is expressed as a debit amount.
Has a batch type of RB.
Contains a posting status of D (posted).

The posted codes for the payment records in the Receipts Header table (F03B13) and Receipts Detail table (F03B14) remain blank until the receipt is posted.

Receipts Header (F03B13)

The system generates a receipt record.

Receipts Detail (F03B14)

The system generates a detail record that pays the invoice from which the chargeback was generated.

Regardless of the type input code that you use, if you specify a chargeback amount and reason code, the system creates a chargeback record.

After you enter receipts with chargebacks, you must post them. When you post receipts with chargebacks, in addition to updating the bank account and AR trade account, the system might update a different AR trade account for the chargeback amount, depending on whether you complete the Chargeback G/L Offset field on the receipt record.