Standalone Chargebacks (TI Code 26)

When an amount in dispute is not associated with a specific invoice, you can create a standalone chargeback for the amount. A standalone chargeback enables you to reinvoice the tenant for the disputed amount. Typically, you enter standalone chargebacks when the payment amount does not total the invoices that are being paid and you want to charge back the difference to the tenant. In this case, you enter a standalone chargeback with invoice match. The system increases the tenant's open balance by the amount of the short payment.

You enter a standalone chargeback without invoice match when you want to distribute an unapplied receipt among multiple tenant accounts. When you do this, the system creates a record in the Receipts Header table (F03B13) for the payor, and creates associated records in the Receipts Detail (F03B14) and Customer Ledger (F03B11) tables for the chargeback amount (as a credit) to each tenant. This process simulates the creation of an unapplied receipt for each account.