Understanding Standalone Transactions

Standalone records are write-offs, chargebacks, and deductions that are not associated with any known invoice. You create standalone records when the customer or tenant sends a payment for several invoices, but the payment amount does not equal the total amount of the invoices. You can also use the standalone feature when an unapplied receipt is applied to several invoices and a small difference between the totals exists. In these scenarios, the system matches the payment to invoices, but the shortage is recorded without specifying a particular invoice.

After you enter a standalone record with invoice match on the RE Receipts Entry form, the system adds a new detail line, creates a payment amount for the standalone transaction, and assigns the appropriate type input code. You should use the standalone feature with invoice match, whenever possible.

You can also use the standalone feature without performing an invoice match. You use standalone write-off without invoice match if you want to write off a small overpayment. You use standalone chargeback without invoice match when you want to enter and distribute an unapplied receipt among multiple tenant accounts. When you use the standalone feature without invoice matching, you must enter the amount as a credit (negative); otherwise, the system creates an unapplied receipt for twice the specified amount.

After you enter a standalone transaction without invoice match on the RE Receipts Entry form, the system adds a new detail line, creates a positive payment amount for the standalone transaction, and assigns the appropriate type input code.

Note: If you are creating standalone chargebacks to distribute an unapplied receipt among multiple tenant accounts, enter a standalone transaction without invoice match for each tenant to whom you want to distribute an amount.