Understanding Statement Messages
You can set up the system to print user-defined messages on statements that you send to customers. The Generic Message/Rates Records program (P00191) uses user-defined codes from UDC table 15/MS as identifiers for the associated statement messages. You can set up an unlimited number of statement messages.
The P00191 program limits the number of messages that are printed in these statement locations:
The header portion of the statement.
The portion to the left of the total following the statement detail.
The aging portion of the statement if you specify to print aging information.
You can specify a different message to print according to the aging category. For example, you might include a message on statements with invoices in the fifth aging category that is more strongly worded than the message on statements with invoices in the first aging category. If one statement has invoices in multiple aging categories, the system prints the message that is associated with the oldest aging category.
The system stores the statement message codes and associated text in the General Message Detail table (F00192).