Customer and Consultant Roles

Typically, both consultants and customers participate in an implementation. Consultants perform these roles:

• CNC consultant.

• Custom solution consultant.

• Application consultant.

• Hardware, network, and third-party software consultant.

Customers perform these roles, which parallel the consultant roles:

• CNC administrator.

• Application developer.

• Application project leader.

• Hardware, network, and third-party software administrator.

After the implementation, the consultants typically have fewer responsibilities. Therefore, customers must receive adequate training for the roles that they fill.