Customer and Consultant Roles
Typically, both consultants and customers participate in an implementation. Consultants perform these roles:
CNC consultant.
Custom solution consultant.
Application consultant.
Hardware, network, and third-party software consultant.
Customers perform these roles, which parallel the consultant roles:
CNC administrator.
Application developer.
Application project leader.
Hardware, network, and third-party software administrator.
After the implementation, the consultants typically have fewer responsibilities. Therefore, customers must receive adequate training for the roles that they fill.