Installing the Java Runtime Engine

Change Assistant requires a certified JRE. If you do not have an appropriate version of JRE installed, you will not be able to use Change Assistant. You can download and install the Java Runtime Engine by navigating to the Java website. The Change Assistant Launch page provides the link to launch the application via Java WebStart.

Note: See the Oracle Technology Network (OTN) for certified versions of JRE: http://www.oracle.com/technetwork/java/javase/overview/index.html

If you have problems after installing the JRE, Oracle recommends that you manually remove all existing JREs and start over.