Implementation Details

This table includes information that can help determine whether the processContact operation is functioning correctly:

Question

Answer

How can I tell if the operation completes successfully?

If the operation completes successfully, the user receives a return message that includes the records that were changed or updated.

The records that are returned to the consumer include all of the fields that are listed in the response interface for this operation. However, some of those fields can contain blank or zero values, depending on the data that exists in the JD Edwards EnterpriseOne system.

At a minimum, the system returns non-zero values for these fields:

  • entityID

  • contactID

If I encounter errors while processing a transaction, do I need to reverse the transaction?

This operation uses standard transaction processing. If the system encounters errors while processing contact information, no data in the JD Edwards EnterpriseOne system is updated. No manual updates are required.

If the operation encounters errors while processing phone or electronic mail information, those errors are converted to warnings and the warnings are returned to the consumer. These warnings do not stop the processContact operation from processing, but the phone or electronic address that causes the error is not processed.

Does this operation use record reservation?

No. The operation does not reserve records within the JD Edwards EnterpriseOne system during processing.