Setup Considerations

Before you use this operation, you can set business service properties to specify how many records the system returns when you query the EnterpriseOne database. This table includes information about the business service properties used by the getServiceOrder operation:

Group

Key

Description

Default Value

J1700020

J1700020_MAX_ROWS

Use this business service property to specify the maximum number of service order records that the operation returns when querying the EnterpriseOne database.

Note: This business service property limits the number of service order header records that are retrieved. It does not limit the number of labor or parts lines that are retrieved. Therefore, the number of rows that the system returns, including order headers, parts lines and labor lines, could be significantly higher than the value in this constant.

0:Return all rows.

Note: It is strongly recommended that you set this business service property to a value other than 0 (zero). If you leave this value set to 0, the system returns all matching header records, along with any associated labor and parts records. Additionally, it is recommended that you specify selection criteria when you query the EnterpriseOne database. The system returns an error if you perform a query with no selection criteria and this business service property is set to 0.