Integrating with Other Systems

The Foundation Calendar and activities programs integrate closely with these JD Edwards EnterpriseOne product families:

• JD Edwards EnterpriseOne Customer Relationship Management (CRM).

• JD Edwards EnterpriseOne Human Capital Management (HCM).

When integrating with the CRM products, you can use the calendar and activities programs to manage the work load of your sales force, schedule meetings with customers, partners, and contacts, and schedule tasks and events that are associated with sales leads and opportunities. You can also use the calendar and activity programs to manage the work load of customer service representatives and to schedule tasks and events that are associated with cases.

When integrating with the HCM products, you can use the calendar and activities programs to manage work, holiday, and vacation schedules for the workforce. You can create calendars to record work schedules for a company, business unit, state or province, union, or location. You can also create calendars for individual employees, which you can use to track personal leave time such as sick or vacation.