Understanding Self Service for the Address Book Revisions Program

To allow customers and suppliers to use self service in the Address Book Revisions program, you must enter 1 or 2 in the Self Service processing option for the program. If you enter 1, you activate self service for customers. Entering 2 activates self service for suppliers.

After you have activated self service for the Address Book Revisions program, customers and suppliers can update the following information for their address book record:

• Mailing address.

• Phone numbers.

• Contacts.

• Phone numbers, electronic addresses, related person information, and alternate addresses associated with the contacts.