Contact Customer Mobile Applications Overview

You use the Contact Customer mobile applications to view customer contact information on your mobile device. The smartphone and tablet applications enable you to:

• View customer address information.

• View customer contacts.

• Add customer contact information to your device.

• Use mapping and navigation features of your device to locate the customer site.

• Send emails to customer contacts.

• Call customer contacts (smartphone only).

• Search for customers within a user-defined proximity (Release 9.2 Update).

Note: The Contact Customer mobile applications are inquiry-only, and cannot be used to update customer information in the EnterpriseOne database.

This table lists the applications that are available to view customer contact information:

Type of Application	Additional Information
Base EnterpriseOne Application	Use these applications in the JD Edwards EnterpriseOne system to view customer contact information: Customer Master (P03013) Address Book Revisions (P01012) Revise Who's Who (P0111) Revise Phone Numbers (P0115) Contact Information (P01111)
Tablet Application	Mobile Contact Customer - Tablet (M030010)
Smartphone Application	Mobile Contact Customer - Phone (M03015)

Before using the Contact Customer tablet or smartphone application, you must complete the following setup and configuration tasks:

• Set the processing options for both applications.

  Complete this task in the EnterpriseOne system.

• Set preferences.

  Complete this task using the mobile devices.