Differences and Limitations: Change Request Entry

Mobile applications are intended to be a simplified version of the applications that are available in the base software. In most cases, these applications provide a subset of the functionality available in the base software.

Restricting Approval

You can use the processing options of the Change Request Entry mobile application to restrict users from approving change requests, or the detail lines associated with the change request, from the entry application. To restrict users from approving records with this application, you enter the approval status codes that users are restricted from using in the processing options.

By setting up the processing options to restrict approval, you can grant access to the Change Request Entry application to all employees who have the authority to enter and update change requests, regardless of their approval authority. Then, users who have the authority to approve change requests can use the Change Request Approval mobile application to approve the change requests.

If you leave the processing options blank, the system enables users to enter, update, and approve the change requests and the associated detail lines on the change request from the Change Request Entry mobile application.

The implementation team for your organization should review the change request approval policies and processes to determine whether all users of the entry application are able to approve change requests, or whether to restrict approval and require authorized employees to use the Change Request Approval mobile application to approve change requests.

Initial Change Request Entry

Using the Change Request Entry mobile application, users can create a change request, and enter multiple details lines on that request. In the base EnterpriseOne application, users can enter header information, along with multiple detail lines, upon initial change request entry. Using the mobile application, the user must enter the header information for the change request, and can then enter one detail line. To enter additional lines on the request, the user must first save the change request (which can include the required header, and one optional detail line). After the change request is saved, you can update the request with the additional line items.

Language Support

Additionally, you should be aware of how a user's language preference can affect the search functionality for business unit and branch/plant records. See Language Support for Business Unit and Branch Plant Searches.