Differences and Limitations: Create Service Orders

Mobile applications are intended to be a simplified version of the applications that are available in the base software. In most cases, these applications provide a subset of the functionality available in the base software.

The Create Service Orders mobile application uses your login ID to search for service orders you enter. After you launch the mobile application, the system displays all your service orders. You can search for specific orders and filter orders from your list.

When you work with notes for service orders, the Create Service Orders mobile application uses the existing text attachments that are read-only. If you add any text to the existing notes, the device appends the new text to the existing text attachments for notes. You cannot change the already existing notes for any service order.

Language Support

Additionally, you should be aware of how a user's language preference can affect the search functionality for business unit and branch/plant records. See Language Support for Business Unit and Branch Plant Searches.