Differences and Limitations: Equipment Search Results

Mobile applications are intended to be a simplified version of the applications that are available in the base software. In most cases, these applications provide a subset of the functionality available in the base software.

Adding New Notes

When you work with notes for customer equipment, the Manage Customer Equipment mobile application uses the existing text attachments that are read-only. If you add any text to the existing notes, the device appends the new text to the existing text attachments for notes. You cannot change the already existing notes for any equipment.

Searching Equipment Based on Proximity (Release 9.2 Update)

To search for equipment within a specific proximity to your location or another reference point, you use the Location Services functionality available in the Manage Customer Equipment mobile applications.

You can search for equipment based on their proximity to your current location, a specific street address, or a specific equipment's location. You can also specify a specific number of miles or kilometers as the radius for the search. The search is done based upon the coordinates (latitude and longitude) of the reference location and those of your equipment. In order to use your current location as the reference point, you must allow the application to access your location on your device.