Manage My Work Orders Mobile Applications Overview
You use the Manage My Work Orders mobile applications to easily review and update work orders assigned to you. You can use filters to search for work orders. For each work order, you can review equipment information, status and priority of the work order, planned start date, planned completion date, actual finish date, and failure description. You can also review the address and location details of the site where you must perform the work order, and use the device's map and navigational features to locate the site.
Two types of Manage My Work Orders applications are available:
The Manage My Work Orders mobile applications enable you to manage your work orders while connected to the internet.
The Manage My Work Orders Disconnected mobile applications enable you to manage your work orders regardless of whether your have internet connectivity. (You can upload your changes when you are reconnected to the internet.)
This table lists the applications that are available to review and update equipment work orders:
Type of Application |
Additional Information |
|---|---|
Base EnterpriseOne application |
To review and update equipment work orders, use these applications in the JD Edwards EnterpriseOne system:
|
Tablet application - Connected |
Manage My Work Orders (M17020) |
Tablet application - Disconnected |
Manage My Work Orders Disconnected (M17026) |
Smartphone application - Connected |
Manage My Work Orders (M17010) |
Smartphone application - Disconnected |
Manage My Work Orders Disconnected (M17016) |
Before using the Manage My Work Orders tablet or smartphone applications, you:
Set processing options for the Manage My Work Orders mobile applications (M17020, M17026, M17010, and M17016).
Set processing options for the Field Service Inquiry program (P48100) to display only those work orders that are assigned to you.
Set processing options for the Work Order Inventory Issues program (P31113) to display the recommended issued quantity for all parts, and to process the issue of parts for all records.