Quick Case Entry Mobile Application Overview
You use the Quick Case Entry mobile application (M17500E) to review your cases and to enter new cases. You can enter a description of the issue, equipment number, and address book number of the site associated with the case. You can search for cases from your list of cases. You can view photos associated with the case and also add new photos to the case.
This table lists the applications that are available for reviewing existing cases and entering new cases:
Type of Application |
Additional Information |
---|---|
Base EnterpriseOne application |
To review existing cases and enter new cases, use the Work With Cases program (P17500E) in the JD Edwards EnterpriseOne system. |
Smartphone application |
Quick Case Entry (M17500E) |
Before using the Quick Case Entry mobile application, you must set up the processing options for the Quick Case Entry mobile application (M17500E).