Review Team Service Orders Mobile Applications Overview

You use the Review Team Service Orders mobile applications to easily review and update equipment service orders. You can use filters to search for service orders. For each service order, you can review equipment information, status and priority of the service order, planned start date, planned completion date, actual finish date, and failure description. You can also review the address and location details of the site where you must perform the service order, and use the device's map and navigational features to locate the site.

This table lists the applications that are available to review and update team service orders:

Type of Application

Additional Information

Base EnterpriseOne application

To review and update service orders, use these applications in the JD Edwards EnterpriseOne system:

  • Field Service Inquiry (P48100)

  • Field Service Revisions (P17100)

  • Work Order Parts Detail (P17730)

  • Work Order Labor Detail (P17732)

Tablet application

Review Team Service Orders (M17043)

Smartphone application

Review Team Service Orders (M17044)

Before using the Review Team Service Orders tablet or smartphone applications, you:

  • Set processing options for the Review Team Service Orders mobile applications (M17043 and M17044).

  • Set processing options for the Field Service Inquiry program (P48100) to display all service orders.