1. Mobile Enterprise Applications Implementation Guide
  2. Setting Up the Manage My Work Orders Mobile Applications

Setting Up the Manage My Work Orders Mobile Applications

Before using the Manage My Work Orders tablet or smartphone applications, you:

  • Set processing options for the Manage My Work Orders mobile applications (M17020, M17026, M17010, and M17016).

  • Set processing options for the Field Service Inquiry program (P48100) to display only those work orders that are assigned to you.

  • Set processing options for the Work Order Inventory Issues program (P31113) to display the recommended issued quantity for all parts, and to process the issue of parts for all records.

  • (Release 9.1 Update) Disable the Bluetooth option in your device's settings if you want to use the native device camera to scan barcodes of work order and equipment. Enable the Bluetooth option if you want to use a Bluetooth-enabled scanning device to scan the barcodes. To scan barcodes using a Bluetooth scanning device, you must configure the scanning device on the mobile device.

    Support for barcode is available only in the Manage My Work Orders tablet (M17020) and the Manage My Work Orders smartphone (M17010) applications.