Setting Up the Review Team Service Orders Mobile Applications

Before using the Review Team Service Orders mobile applications (M17043 and M17044), you must set up the processing options of the applications in the JD Edwards EnterpriseOne system. You use the processing options to specify the versions of the programs that the system uses to process service order data for the mobile applications.

You also set up these processing options for the version of the Field Service Inquiry program (P48100) that you specify:

  • Work Order Type: Set this processing option to use service orders.

  • Only Show User's Work Orders: Set this processing option to display all service orders.

Note: When you log in to the mobile applications, the system looks at these processing options of the Field Service Inquiry program (P48100) and displays your service orders.
Note: Oracle recommends that you use the information provided here to set the processing options for your version of the Field Service Inquiry program (P48100). If you set the processing options differently, the Review Team Service Orders mobile applications will not behave as expected.