Customer Relationship Management - Documentation Corrections and Updates

This table lists the documentation corrections and updates associated with customer relationship management.

Enhancement

Publication Date

Description

Documentation

Update on Case Related Actions Program (P90CG503)

December 2023

JD Edwards EnterpriseOne Applications Customer Relationship Management for Support Implementation Guide has been updated with information stating that existing quotes, sales orders, leads, and RMA cannot be associated with the case using the Case Related Actions program.

See these topics:

New Processing Option in Equipment Master Update Program

November 2022

A new processing option has been included in the Equipment Master Update Program (R17024) to Override Equipment Master attributes.

See this topic: