Adding an Existing Service Request to an Orchestration

If an existing service request provides the tasks that you want to use in a new orchestration, you can reuse the service request in the new orchestration.

However, make sure that you do not modify the service request in any way that would break other orchestrations where the service request is used.

To add an existing service request to an orchestration:

  1. After adding the ServiceRequest step to the orchestration, click the ServiceRequest row.

  2. In the Service Request drop-down menu, select an existing service request.

  3. Click the Save All button.

    The Orchestrator Studio saves the service request component and saves the orchestration with the service request as the orchestration step.