1. Orchestrator Guide for Studio Version 8 and Prior
  2. Configuring a Message Request (Prior to Orchestrator Studio 7.2.0.0)

Configuring a Message Request (Prior to Orchestrator Studio 7.2.0.0)

Add a message request to an orchestration to send emails to external email systems or the EnterpriseOne Work Center email system. The following EnterpriseOne Work Center and workflow features are supported in a message request:

  • Workflow distribution lists to send messages to a predefined group of EnterpriseOne users.

  • Message templates from the data dictionary that contain boilerplate text and values related to a particular business process.

  • Shortcuts to EnterpriseOne applications.

For more information about these workflow features, see the JD Edwards EnterpriseOne Tools Workflow Tools Guide.

In a message request, you can include variables to pass data from an orchestration input into a message request. You can include variables in the recipient fields, the subject and body, a message template, and a shortcut.

Starting with Orchestrator Studio 7.1.0.0, you can add multiple shortcuts.

> tutorial: Click here to view a recording of this feature.

To configure a message request:

  1. Create and name the message request as described in Creating Service Requests.

  2. To enter recipients (To, Cc, or Bcc), select a recipient type:

    • Select Address Book to send a message to a single EnterpriseOne user. Enter the address book number of the EnterpriseOne user.

    • Select Contact to send a message to an individual in a user's contact list. Enter the address book number of a user and then the number of the contact.

    • Select Distribution List to send a message to the members of an EnterpriseOne distribution list. Enter the address book number of the list in the Parent Address Number field and select its structure type. For more information about structure types, see "Structure Types" in the JD Edwards EnterpriseOne Tools Workflow Tools Guide.

    • Select Email to enter an email address for the recipient.

  3. In the Subject and body fields, enter text, variables, or a combination of both. To insert variables, see step 6.

  4. To include boilerplate text from a message template in the data dictionary:

    1. Expand the Data Dictionary Text section.

    2. In the Data Item field, enter the name of the message template data item and click Load.

    3. If the message template contains variables, use the grid in the right to override the variables with text substitution.

  5. To include a shortcut to an application:

    1. Expand the Shortcuts section.

    2. Complete the Application, Form, and Version fields to specify the form that you want the shortcut to launch.

    3. Specify the personal form, query, or watchlist that you want the shortcut to launch. (Orchestrator Studio 7.1.0.0)

    4. Use the Pre Text, Link Text, and Post Text fields to define the text that appears in the message before, as, and after the link, respectively. (Orchestrator Studio 7.1.0.0)

    5. In the grid, you can use variables to pass in data to the application when the application is launched from the shortcut.

    6. Click the Add button in the Shortcuts section header and repeat these steps to include multiple shortcuts in a message. (Orchestrator Studio 7.1.0.0)

  6. To include variables in the recipient types, subject, body, message template text, or shortcut:

    1. Type ${var name} where var name is the name of the variable that you want to include.

      Make sure the syntax includes the $ sign and brackets, for example:

      ${creditmanager}