Creating a Service Request

To create a service request:

  1. Access the Service Request design page:

    • On the Orchestrator Home page, click the Service Requests icon.

      OR

    • After adding a Service Request step to an orchestration, click the Service Request step row.

    The Orchestrator Studio displays the initial Service Requests design page.

  2. On this page, click the New Service Request button.

  3. On the Service Request design page, in the Service Request field, enter a name for the service request.

    Do NOT include any spaces in the service request name.

    As an alternative, you can create a new service request by copying an existing service request. To do so:

    1. On the Service Requests design page, select a service request that you want to copy from the list, and then click the Copy Service Request button.

    2. In the pop-up box, in the New Service Request field, enter a name for the service request.

    3. Click Continue.

  4. Click the Save button to save the new service request component, and then proceed to configure the actions in the service request as described in the next section.