Defining the Order of Execution in the Service Request

After you move the actions from the Available Actions area to the Order of Execution area, you arrange the actions in the order required to perform the task in EnterpriseOne.

To define the order of execution:

1. Click the action that you want to move up or down in the order.

2. Click the "up arrow" or "down arrow" buttons at the end of the row with the action until the action is in the proper order.

3. Continue until the order of the actions reflects how the task is performed in EnterpriseOne.

4. If you added an action that is not needed, click the Delete (X) button at the end of the row to delete the action.

5. If you make a mistake when modifying a service request, click the Restore Service Request button to restore the service request to its last saved version.

6. Click the Save button to save your changes.

7. Use the UDO buttons described in the User Defined Object (UDO) Features section to move the service request to the appropriate status.