Understanding Cross References

The Orchestrator uses a cross reference component of an orchestration to map third-party data to an EnterpriseOne value. The EnterpriseOne value identified in the cross reference is considered the output of the cross reference. The output from the cross reference becomes the input to the service request when you configure the service request.

Each cross reference that you define in the Orchestrator Studio must also be defined in P952000 in EnterpriseOne. In P952000, you must use the "AIS" cross reference type when defining cross references for orchestrations. See Setting Up Cross References and White Lists in EnterpriseOne (P952000) for instructions on how to set up cross references in P952000.

If a cross reference lookup fails in an orchestration, the orchestration is terminated.