Inserting Tokens in the Email Body

You can insert fields from the Address Book (F0101) or Who's Who (F0111) tables in the email body as a token, and the token will appear as entered when email recipients open the email. When you insert a token, be sure to surround the token with brackets on both sides, as in {token}.

Currently, all fields in the F0101 and F0111 tables support the Email Merge feature. Fields added to these tables after the general availability date may not support email merge. If you insert an unsupported token, the token will not be substituted with information from the Address Book or Contact tables.

The table lists the most commonly used tokens that you can insert into the body of an email message.

Token Name

Token Description

Token Source

Address Number

ABAN8

Address Book table (F0101)

Address Number

WWAN8

Who's Who table (F0111)

Alpha Name

ABALPH

Address Book table (F0101)

Title

WWATTL

Who's Who table (F0111)

Alpha Name

WWALPH

Who's Who table (F0111)