Understanding Sales Information
For a sales organization, easy access to a customer's sales-related information is critical. Sales information includes:
Sales team.
You can review all of the members, both past and present, of a customer's sales team. You can also review detailed information about each member of the sales team, such as their role and commission setup.
Sales opportunities.
You can review all of the active sales opportunities that are associated with a customer, including the potential sales amount of each opportunity.
Pipeline.
You can review, at a glance, the total amount of potential revenue that is currently in process for a customer.
Sales orders and quotes.
You can review all of the quotes and sales orders that are associated with a customer. You can also view detailed information about each record, such as the status, ship date, and backorder information.