Forms Used to Manage Scripts
Form Name |
FormID |
Navigation |
Usage |
---|---|---|---|
Work With Case Management |
W17500A |
Daily Support Processing (G90CE01), Case Entry |
Access existing cases, or access forms to enter new cases. |
Manage Case |
W90CG501J |
Select a case on the Work With Case Management form, and click Select. |
Access the Solution or Related Action tab to enter and review scripts that are associated with cases. |
Search For Service Work Orders |
W90CD020B |
Daily Work Order Processing (G1712), Service Management Workbench |
Access existing work orders and forms to enter new work orders. |
Service Work Order - Manage {Work Order Name} |
W90CD002B |
Select a work order on the Search for Service Work Orders form, and click Select. |
Access the Solution or Related Action tab to enter and review scripts that are associated with work orders. |
Search for Scripts |
W90CF160E |
Scripting Setup (G90CF), Script Entry |
Select an existing script. |
Script - Manage {Script Name} |
W90CF160B |
Select a script on the Search for Scripts form, and then click Select. |
Review script instances and related objects by selecting the Instances or Related Objects tab. |